Privacy Policy

Introduction

Brunnemyr Fastigheter Plan B AB ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website, email communications, and other related services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property details, ownership information, rental history
• Financial Information: Payment details, banking information (for property management services)
• Communication Records: Emails, phone calls, meeting notes, service requests
• Identification Information: Government-issued ID numbers when required by law

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms used

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

• Providing property management services
• Processing rental payments and financial transactions
• Maintaining and managing properties
• Coordinating maintenance and repair services
• Communicating with tenants and property owners

Business Operations

• Responding to inquiries and providing customer support
• Improving our services and website functionality
• Conducting market research and analysis
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security

Marketing and Communications

• Sending service updates and important notices
• Providing information about new services (with consent)
• Sending newsletters and market insights (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

• Maintenance and repair contractors (property-related information only)
• Financial institutions for payment processing
• Legal and accounting professionals
• IT service providers and website hosting companies

Legal Requirements

• When required by Swedish law or legal process
• To comply with government regulations
• To protect our rights, property, or safety
• In connection with legal proceedings

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure servers and databases
• Regular security updates and patches
• Access controls and authentication systems
• Regular security audits and monitoring

Organizational Measures

• Employee training on data protection
• Confidentiality agreements with staff
• Limited access to personal information
• Regular review of security procedures
• Incident response procedures

Please note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when closing the browser

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Access and Portability

• Right of Access: Request a copy of your personal data
• Right to Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we process your data

Objection and Consent

• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing
• Right to Complain: Lodge a complaint with supervisory authorities

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Retention Periods

• Active Clients: Throughout the duration of our business relationship
• Former Clients: Up to 7 years for financial and legal compliance
• Marketing Data: Until consent is withdrawn or 3 years of inactivity
• Website Analytics: 26 months from collection
• Communication Records: 3-7 years depending on content and legal requirements

Secure Disposal

When personal information is no longer needed, we securely delete or anonymize it using industry-standard methods to prevent unauthorized access or recovery.

8. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your rights, or have privacy concerns, please contact us:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated via email or website notice
• Continued use of our services constitutes acceptance of the updated policy
• We encourage you to review this policy periodically

10. Governing Law

This Privacy Policy is governed by Swedish law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be resolved in accordance with Swedish jurisdiction.

For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.